All refunds, returns, and exchanges must be processed within 15 days of purchase with the receipt.
Packaged hair is non-refundable, but may be exchanged for store credit if brought back in its original condition.
Wigs, ponytails, buns, hair pieces, unpackaged hair, sale and clearance items are Final Sale.
Kaysi Beauty reserves the right to deny any exchange, return, or refund. Kaysi Beauty monitors return activity for abuse and reserves the right to limit returns or exchanges at affiliated store locations, with or without a receipt.
For more information please speak with a Kaysi Beauty Manager.